How to Improve the Customer Experience: 5 Infallible Strategies

In a recent blog article we told you what is the NPS indicator was and how to get it. The NPS is a very useful way of knowing customer satisfaction. This fact will allow us to improve the customer experience and their degree of [...]

By | 24 October 2018|Sales|0 Comments

5 reasons to conduct a customer satisfaction survey

Clients are the backbone of every business and, therefore, the opinion they have of a company and the services it provides is very important. A disgruntled customer can ruin a company's reputation, even though they have a thousand customers who are completely satisfied with [...]

By | 14 August 2018|Sales|0 Comments